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Terms & Conditions

These terms and conditions applies to the Express Me app (hereby referred to as "Application") for mobile devices that was created by Express Me (hereby referred to as "Service Provider") as a Commercial service.

Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.

Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.

Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.

The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.

Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2024-10-22

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at info@expressme.nl.

Veelgestelde vragen
Wat houdt het gratis zorgverlenersaccount in?
Het zorgverlenersaccount is een gratis account met onbeperkte toegang, speciaal bedoeld voor zorgprofessionals zoals logopedisten. Met dit account kunt u de app eenvoudig demonstreren en introduceren bij cliënten, zonder dat u voor elke cliënt een apart account hoeft aan te maken.
Hoe vraag ik een gratis zorgverlenersaccount aan?
De aanvraag is eenvoudig: maak eerst een Express Me account aan met uw werkmail. Hiermee start automatisch een gratis proefperiode van 90 dagen. Stuur vervolgens een e-mail naar info@expressme.nl met het e-mailadres waarmee u zich heeft geregistreerd. Wij zetten uw account vervolgens om naar een gratis zorgverlenersaccount met onbeperkte toegang. Hier zijn geen kosten of verplichtingen aan verbonden.
Wat gebeurt er na afloop van de gratis proefperiode van 90 dagen?
Na afloop van de proefperiode stopt de toegang automatisch. Er worden vooraf geen betaalgegevens gevraagd, dus u zit nergens aan vast. Alleen als u na de proefperiode verder wilt, kiest u een abonnement en vult u uw betaalgegevens in. Voor actuele prijzen kunt u terecht op onze prijspagina.
Hoe kan ik betalen met iDEAL of Bancontact?
Naast betaling via de App Store of Google Play kunt u ook betalen via ons platform. Ga naar platform.expressme.nl en log in met hetzelfde account als in de app. Selecteer uw organisatie door op de pijltjes aan de rechterkant te klikken. Klik vervolgens op "Start abonnement" en kies uw gewenste betaalmethode, zoals iDEAL of Bancontact.
Worden de kosten vergoed door zorgverzekeraars?
Momenteel wordt de applicatie nog niet vergoed door zorgverzekeraars. Wij zijn echter van plan om in de toekomst stappen te ondernemen om vergoeding via zorgverzekeraars mogelijk te maken. Dit staat op onze langetermijnplanning voor de verdere ontwikkeling van de applicatie.
Zal het in de toekomst mogelijk zijn om specifieke functionaliteiten toe te voegen aan de applicatie?
Indien u behoefte heeft aan specifieke functionaliteiten, nodigen wij u uit om contact met ons op te nemen via info@expressme.nl. Wij zijn actief bezig met de doorontwikkeling van de applicatie en uw feedback helpt ons om onze ontwikkeltijd zo efficiënt mogelijk in te zetten voor functionaliteiten die het beste aansluiten bij uw behoeften.
Hoe kan ik meer stemmen toevoegen aan de Express Me app op iOS?
Express Me maakt gebruik van de systeemstemmen die beschikbaar zijn op uw apparaat. Om meer stemmen toe te voegen, dient u extra stemmen te downloaden via de iOS-instellingen:

1. Open de Instellingen app op uw iPhone of iPad.
2. Ga naar Toegankelijkheid.
3. Selecteer Gesproken materiaal.
4. Tik op Stemmen.
5. Selecteer de gewenste taal (bijvoorbeeld Nederlands).
6. Kies een stem en download deze. Er zijn ook verbeterde en premium varianten beschikbaar.
7. Start de Express Me app opnieuw op zodat de nieuwe stemmen geladen kunnen worden.
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