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Términos y condiciones
Terms & Conditions

These terms and conditions applies to the Express Me app (hereby referred to as "Application") for mobile devices that was created by Express Me (hereby referred to as "Service Provider") as a Commercial service.

Upon downloading or utilizing the Application, you are automatically agreeing to the following terms. It is strongly advised that you thoroughly read and understand these terms prior to using the Application. Unauthorized copying, modification of the Application, any part of the Application, or our trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your phone and access to the Application. The Service Provider strongly advise against jailbreaking or rooting your phone, which involves removing software restrictions and limitations imposed by the official operating system of your device. Such actions could expose your phone to malware, viruses, malicious programs, compromise your phone's security features, and may result in the Application not functioning correctly or at all.

Please note that the Application utilizes third-party services that have their own Terms and Conditions. Below are the links to the Terms and Conditions of the third-party service providers used by the Application:

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.

Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

In terms of the Service Provider's responsibility for your use of the application, it is important to note that while they strive to ensure that it is updated and accurate at all times, they do rely on third parties to provide information to them so that they can make it available to you. The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on this functionality of the application.

The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. However, you agree to always accept updates to the application when offered to you. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.

Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2024-10-22

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at info@expressme.nl.

Preguntas frecuentes
¿Qué incluye la cuenta gratuita para profesionales de la salud?
La cuenta de profesional de salud es una cuenta gratuita con acceso ilimitado, diseñada especialmente para profesionales de la salud como logopedas. Con esta cuenta, puede demostrar e introducir fácilmente la aplicación a sus clientes, sin necesidad de crear una cuenta separada para cada uno.
¿Cómo solicito una cuenta gratuita para profesionales de la salud?
El proceso es sencillo: primero, cree una cuenta de Express Me con su correo electrónico de trabajo. Esto inicia automáticamente un período de prueba gratuito de 90 días. Luego envíe un correo electrónico a info@expressme.nl con la dirección de correo electrónico con la que se registró. Convertiremos su cuenta en una cuenta gratuita de profesional de salud con acceso ilimitado. No hay costos ni compromisos.
¿Qué sucede cuando termina el período de prueba gratuito de 90 días?
Al finalizar el período de prueba, el acceso se detiene automáticamente. No se solicita información de pago por adelantado, por lo que no hay ningún compromiso. Solo si desea continuar después de la prueba, elige una suscripción e introduce sus datos de pago. Para consultar los precios actuales, visite nuestra página de precios.
¿Cómo puedo pagar con iDEAL o Bancontact?
Además del pago a través de la App Store o Google Play, también puede pagar a través de nuestra plataforma. Vaya a platform.expressme.nl e inicie sesión con la misma cuenta que usa en la aplicación. Seleccione su organización haciendo clic en las flechas del lado derecho. Luego haga clic en "Start subscription" y elija su método de pago preferido, como iDEAL o Bancontact.
¿Los costos son reembolsados por los proveedores de seguros de salud?
Actualmente, la aplicación aún no es reembolsada por los proveedores de seguros de salud. Sin embargo, planeamos tomar medidas en el futuro para hacer posible el reembolso a través del seguro de salud. Esto está incluido en nuestra hoja de ruta a largo plazo para el desarrollo posterior de la aplicación.
¿Será posible agregar funcionalidades específicas a la aplicación en el futuro?
Si tiene necesidad de funcionalidades específicas, le invitamos a contactarnos en info@expressme.nl. Estamos trabajando activamente en el desarrollo continuo de la aplicación, y sus comentarios nos ayudan a asignar nuestro tiempo de desarrollo de la manera más eficiente posible para las funcionalidades que mejor se adapten a sus necesidades.
¿Cómo puedo agregar más voces a la aplicación Express Me en iOS?
Express Me utiliza las voces del sistema disponibles en su dispositivo. Para agregar más voces, debe descargar voces adicionales a través de los ajustes de iOS:

1. Abra la aplicación Ajustes en su iPhone o iPad.
2. Vaya a Accesibilidad.
3. Seleccione Contenido leído en voz alta.
4. Toque Voces.
5. Seleccione el idioma deseado (por ejemplo, Español).
6. Elija una voz y descárguela. También hay variantes mejoradas y premium disponibles.
7. Reinicie la aplicación Express Me para que las nuevas voces puedan cargarse.
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