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隱私權政策
Privacy Policy

This privacy policy applies to the Express Me app (hereby referred to as "Application") for mobile devices that was created by Express Me (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as;

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The time spent on the Application
  • The operating system you use on your mobile device
  • Media uploaded by you through the Application.

The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Email. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for 2 years after account deletion. If you would like to request immediate deletion of your User Provided Data, please visit https://expressme.nl/en/delete for instructions on how to submit your deletion request.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@expressme.nl) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

We use AES-256 encryption for the storage of all media. Access is limited to authenticated users via modern protocols (such as OAuth 2.0, OpenID Connect, and JSON Web Tokens) and explicitly authorized Express Me administrators, if necessary for maintenance.

Data Breach Notification

In the event of a data breach, we will assess the risk and report it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours if necessary. If the breach is likely to result in a high risk to your rights and freedoms, we will inform you directly without undue delay.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2025-12-22

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at info@expressme.nl.

常見問題
免費醫療專業人員帳戶包含哪些內容?
醫療專業人員帳戶是一個免費且擁有無限存取權限的帳戶,專為語言治療師等醫療專業人員設計。透過此帳戶,您可以輕鬆地向客戶展示和介紹該應用程式,無需為每位客戶單獨建立帳戶。
如何申請免費醫療專業人員帳戶?
申請流程很簡單:首先,使用您的工作電子郵件建立一個 Express Me 帳戶,系統將自動開始 90 天免費試用。然後發送郵件至 info@expressme.nl,告知您註冊時使用的電子郵件地址。我們會將您的帳戶轉換為免費的醫療專業人員帳戶,享有無限存取權限。全程無任何費用或義務。
90 天免費試用期結束後會怎樣?
試用期結束後,存取權限會自動停止。我們不會預先要求任何付款資訊,因此您沒有任何義務。只有在您希望繼續使用時,才需要選擇訂閱方案並輸入付款資訊。如需了解當前價格,請造訪我們的價格頁面
如何使用 iDEAL 或 Bancontact 付款?
除了透過 App Store 或 Google Play 付款外,您還可以透過我們的平台付款。前往 platform.expressme.nl,使用與應用程式相同的帳戶登入。點擊右側箭頭選擇您的組織,然後點擊「Start subscription」,選擇您偏好的付款方式,如 iDEAL 或 Bancontact。
費用可由醫保報銷嗎?
目前應用尚未被醫保報銷,但我們計劃未來推動報銷事宜,這已納入我們的長期發展路線圖。
以後可以為應用添加特定功能嗎?
如需特定功能,請發送需求至 info@expressme.nl。您的回饋將幫助我們高效開發最貼合您需求的功能。
如何在 iOS 上為 Express Me 應用程式新增更多語音?
Express Me 使用裝置上可用的系統語音。要新增更多語音,您需要透過 iOS 設定下載額外的語音:

1. 開啟 iPhone 或 iPad 上的設定應用程式。
2. 前往輔助使用
3. 選擇朗讀內容
4. 點選聲音
5. 選擇所需的語言(例如中文)。
6. 選擇一個語音並下載。還有增強版和進階版可供選擇。
7. 重新啟動 Express Me 應用程式以載入新語音。
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