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Informativa sulla privacy
Privacy Policy

This privacy policy applies to the Express Me app (hereby referred to as "Application") for mobile devices that was created by Express Me (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as;

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The time spent on the Application
  • The operating system you use on your mobile device
  • Media uploaded by you through the Application.

The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Email. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for 2 years after account deletion. If you would like to request immediate deletion of your User Provided Data, please visit https://expressme.nl/en/delete for instructions on how to submit your deletion request.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@expressme.nl) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

We use AES-256 encryption for the storage of all media. Access is limited to authenticated users via modern protocols (such as OAuth 2.0, OpenID Connect, and JSON Web Tokens) and explicitly authorized Express Me administrators, if necessary for maintenance.

Data Breach Notification

In the event of a data breach, we will assess the risk and report it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours if necessary. If the breach is likely to result in a high risk to your rights and freedoms, we will inform you directly without undue delay.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2025-12-22

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at info@expressme.nl.

Domande frequenti
Cosa include l'account gratuito per gli operatori sanitari?
L'account per operatori sanitari è un account gratuito con accesso illimitato, pensato appositamente per i professionisti sanitari come i logopedisti. Con questo account potete facilmente dimostrare e presentare l'app ai vostri clienti, senza dover creare un account separato per ciascuno.
Come posso richiedere un account gratuito per operatori sanitari?
La procedura è semplice: create innanzitutto un account Express Me con la vostra email di lavoro. Questo avvia automaticamente un periodo di prova gratuito di 90 giorni. Inviate quindi un'email a info@expressme.nl con l'indirizzo email con cui vi siete registrati. Convertiremo il vostro account in un account gratuito per operatori sanitari con accesso illimitato. Non ci sono costi né obblighi.
Cosa succede al termine del periodo di prova gratuito di 90 giorni?
Al termine del periodo di prova, l'accesso si interrompe automaticamente. Non vengono richiesti dati di pagamento in anticipo, quindi non avete alcun obbligo. Solo se desiderate continuare dopo la prova, scegliete un abbonamento e inserite i vostri dati di pagamento. Per i prezzi attuali, consultate la nostra pagina dei prezzi.
Come posso pagare con iDEAL o Bancontact?
Oltre al pagamento tramite App Store o Google Play, potete pagare anche attraverso la nostra piattaforma. Andate su platform.expressme.nl e accedete con lo stesso account che usate nell'app. Selezionate la vostra organizzazione cliccando sulle frecce a destra. Quindi cliccate su "Start subscription" e scegliete il vostro metodo di pagamento preferito, come iDEAL o Bancontact.
I costi sono rimborsati dai fornitori di assicurazione sanitaria?
Attualmente, l'applicazione non è ancora rimborsata dai fornitori di assicurazione sanitaria. Tuttavia, prevediamo di intraprendere azioni in futuro per rendere possibile il rimborso tramite assicurazione sanitaria. Questo è incluso nella nostra roadmap a lungo termine per l'ulteriore sviluppo dell'applicazione.
Sarà possibile aggiungere funzionalità specifiche all'applicazione in futuro?
Se avete bisogno di funzionalità specifiche, vi invitiamo a contattarci all'indirizzo info@expressme.nl. Stiamo lavorando attivamente allo sviluppo continuo dell'applicazione, e il vostro feedback ci aiuta ad allocare il nostro tempo di sviluppo nel modo più efficiente possibile per le funzionalità che meglio corrispondono alle vostre esigenze.
Come posso aggiungere più voci all'app Express Me su iOS?
Express Me utilizza le voci di sistema disponibili sul vostro dispositivo. Per aggiungere più voci, è necessario scaricare voci aggiuntive tramite le impostazioni di iOS:

1. Aprite l'app Impostazioni sul vostro iPhone o iPad.
2. Andate su Accessibilità.
3. Selezionate Contenuto letto ad alta voce.
4. Toccate Voci.
5. Selezionate la lingua desiderata (ad esempio Italiano).
6. Scegliete una voce e scaricatela. Sono disponibili anche varianti migliorate e premium.
7. Riavviate l'app Express Me affinché le nuove voci possano essere caricate.
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