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隐私政策
Privacy Policy

This privacy policy applies to the Express Me app (hereby referred to as "Application") for mobile devices that was created by Express Me (hereby referred to as "Service Provider") as a Commercial service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as;

  • Your device's Internet Protocol address (e.g. IP address)
  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The time spent on the Application
  • The operating system you use on your mobile device
  • Media uploaded by you through the Application.

The Application does not gather precise information about the location of your mobile device.

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
  • Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to Email. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for 2 years after account deletion. If you would like to request immediate deletion of your User Provided Data, please visit https://expressme.nl/en/delete for instructions on how to submit your deletion request.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (info@expressme.nl) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

We use AES-256 encryption for the storage of all media. Access is limited to authenticated users via modern protocols (such as OAuth 2.0, OpenID Connect, and JSON Web Tokens) and explicitly authorized Express Me administrators, if necessary for maintenance.

Data Breach Notification

In the event of a data breach, we will assess the risk and report it to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) within 72 hours if necessary. If the breach is likely to result in a high risk to your rights and freedoms, we will inform you directly without undue delay.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2025-12-22

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at info@expressme.nl.

常见问题
免费医疗专业人员账户包含哪些内容?
医疗专业人员账户是一个免费且拥有无限访问权限的账户,专为言语治疗师等医疗专业人员设计。通过此账户,您可以轻松地向客户演示和介绍该应用,无需为每位客户单独创建账户。
如何申请免费医疗专业人员账户?
申请流程很简单:首先,使用您的工作邮箱创建一个 Express Me 账户,系统将自动开始 90 天免费试用。然后发送邮件至 info@expressme.nl,告知您注册时使用的邮箱地址。我们会将您的账户转换为免费的医疗专业人员账户,享有无限访问权限。全程无任何费用或义务。
90 天免费试用期结束后会怎样?
试用期结束后,访问权限会自动停止。我们不会预先要求任何付款信息,因此您没有任何义务。只有在您希望继续使用时,才需要选择订阅方案并输入付款信息。如需了解当前价格,请访问我们的价格页面
如何使用 iDEAL 或 Bancontact 付款?
除了通过 App Store 或 Google Play 付款外,您还可以通过我们的平台付款。前往 platform.expressme.nl,使用与应用相同的账户登录。点击右侧箭头选择您的组织,然后点击"Start subscription",选择您偏好的付款方式,如 iDEAL 或 Bancontact。
费用可由医保报销吗?
目前应用尚未被医保报销,但我们计划未来推动报销事宜,这已纳入我们的长期发展路线图。
以后可以为应用添加特定功能吗?
如需特定功能,请发送需求至 info@expressme.nl。您的反馈将帮助我们高效开发最贴合您需求的功能。
如何在 iOS 上为 Express Me 应用添加更多语音?
Express Me 使用设备上可用的系统语音。要添加更多语音,您需要通过 iOS 设置下载额外的语音:

1. 打开 iPhone 或 iPad 上的设置应用。
2. 前往辅助功能
3. 选择朗读内容
4. 点击声音
5. 选择所需的语言(例如中文)。
6. 选择一个语音并下载。还有增强版和高级版可供选择。
7. 重新启动 Express Me 应用以加载新语音。
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